Shipping policy
🚚 Shipping Policy – Ecovitals
Effective Date: [01-10-2025]
At Ecovitals, we are committed to delivering your wellness products safely and on time across India. Please read our shipping policy carefully to understand how we process and deliver your orders.
📦 Delivery Coverage
We currently only deliver within India. International shipping is not available at this time.
⏱️ Order Processing & Delivery Time
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All orders are processed and dispatched within 1–3 business days of receiving your order.
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Once shipped, orders are typically delivered within 3-7 business days, depending on your location.
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You will receive a confirmation email with tracking details once your order is dispatched.
💡 Note: Delivery times are estimates and may vary due to external factors such as:
Public holidays and festivals
Remote or rural delivery addresses
Weather disruptions or natural calamities
Incorrect or incomplete shipping address
📍 Shipping Partners
We work with trusted courier services to ensure fast and safe delivery of your orders. All shipments are trackable.
📦 Shipping Charges
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Shipping is free on orders above ₹499.
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For orders below that amount, a standard shipping fee of ₹50-100, may apply (shown during checkout).
❌ Failed Deliveries
If an order is returned to us due to:
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An incorrect or incomplete address, or
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The recipient being unavailable at the time of delivery,
we will contact you to re-attempt delivery. Re-shipping charges may apply in such cases.
🛑 Order Delays
While we try our best to ensure timely deliveries, certain situations beyond our control may cause delays. We appreciate your patience and understanding during such events.
🧾 Need Help?
If you have any questions about your order status or shipping, feel free to contact our support team.
📧 Email: Info@ecovitals.co